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Airport check-in

Save time at the airport by checking in and printing your boarding pass at a Self-Service Kiosk, or if you prefer, you can go to the check-in counter.

Self-Service Kiosks

How to use Self-Service Kiosks

Insert your Flying Blue card or a credit or debit card held in your name (even if the card was not used to pay for your ticket), or enter your electronic ticket number or reservation number. At certain kiosks, you can also identify yourself by scanning your passport.

Once the system has identified you:

the Self-Service Kiosk will retrieve your electronic ticket from our database,

you can confirm your seat or choose another seat on the cabin map,

the kiosk will print your boarding pass.

If you need to check in your baggage, simply take it to the "baggage drop-off" counter.

View the list of airports with
Self-Service Kiosks

Practical information

You can check in using a Self-Service Kiosk:

on the day of your flight, up to the Check-In Deadline,

alone or in a group,

with or without baggage,

with a special fare* (a document justifying the special fare will be requested before boarding),

for journeys with connecting flights.

With Self-Service Kiosks, you can also:

print a trip summary so that you carry the main information for your trip with you,

check in for your return flight, if it is scheduled within the 24 hours following your departure flight (this service is not available for La Navette flights),

choose a different flight time, if permitted by your fare conditions,

verify that your Flying Blue card number has been registered for your flight,

purchase an additional baggage allowance**, if necessary. Purchase price at airport rate.

Please note: you receive a 20% reduction if you purchase your additional baggage allowance online before departure.

* Student, youth, child, couple/family, senior citizen, conference/expo, sailor, tour operator, offshore, NGO, Corsican student.
** Option available for flights with a limit on the number of baggage items allowed. Same price at the check-in desk.

At the check-in counter

Simply present your electronic ticket, reservation number, Flying Blue card, or your passport, and we´ll take care

of the rest!

If you are traveling in the La Première cabin, proceed to the special check-in counters reserved for La Première passengers. If you are departing from the Paris-Charles de Gaulle airport, proceed to terminal 2E, across from boarding gate 2.12. You receive personalized check-in and boarding services.

Are you traveling in the Affaires or Premium Voyageur cabins? You enjoy rapid check-in at dedicated check-in counters and priority boarding.

For flights within Europe (except La Navette flights), you can check in for both legs of a same-day round-trip flight if you are traveling without baggage.

No matter how you check in, be sure to respect the Check-In Deadline for your flight. After this deadline, you can no longer check in. Depending on your destination and departure airport, this deadline varies from 15 to 90 minutes before departure time.

Find out more about Check-In Deadlines

In Paris, breeze through passport control with PARAFES
You no longer have to wait in long lines before departure or upon arrival in the Schengen area. PARAFES, the automated fast-track crossing system at external Schengen borders, is a new, free service that will help you save time at passport control.

Once you have registered, all you need to do is present your passport at an automated kiosk and place your finger on the fingerprint reader in order to enter or leave the Schengen area.

This service is available for departures and arrivals in terminal 2E of Paris-Charles de Gaulle airport and will gradually be extended to Paris-Charles de Gaulle and Paris-Orly airports, then all across France.

Find out more about PARAFES